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How to make your emails shine…

How to make your emails shine…

How many emails do you receive in your inbox on a daily basis? Perhaps a couple of hundred. And this is discounting the ones which end up on spam by your email client. How does your email look in some prospects inbox? Is it just about email design, or is it something...
Protect Your Productivity

Protect Your Productivity

Productivity is the ether that drives entrepreneurial behavior. For an entrepreneur, the concept of a day entirely free from work is as mythical as the unicorn. And yet, even with all the time you spend focused on your business, it’s hard to actually cross items off...
Review Matter in an Online Business

Review Matter in an Online Business

A bad review can sting, there’s no doubt about it. You put your heart and soul into your small business, and you work hard to make customers happy. So, when a customer isn’t happy—and then posts their complaint on a site like Yelp, Google, or Facebook for all the...
Handle Unhappy Customers

Handle Unhappy Customers

The right Customer Relationship Management (CRM) software doesn’t just nurture leads and track prospects—it can also help you resolve customer disputes before they cause damage. Small business owners know better than most that a customer dispute is more than a...